FAQ'S

1. How can I place an order?

Placing an order on SETTO.SHOP is simple:

  1. Browse our products and select the items you like.

  2. Click Add to Cart.

  3. Proceed to checkout and fill in your shipping and payment details.

  4. Confirm your order. You will receive an email confirmation with your order details.

2. What payment methods do you accept?

We accept multiple payment options for your convenience, including:

  • Credit/Debit Cards (Visa, Mastercard, Rupay, etc.)

  • Net Banking

  • UPI (Google Pay, PhonePe, Paytm)

  • Cash on Delivery (available in select locations)

3. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use it to track your shipment on the courier’s website.

4. What is your return and refund policy?

We want you to be satisfied with your purchase. If you receive a damaged or incorrect item, or if you wish to return a product, please check our Refund & Cancellation Policy for detailed instructions.

5. How long does delivery take?

Delivery times vary based on your location:

  • Standard Shipping: 5–7 business days

  • Express Shipping: 2–3 business days (where available)

6. Can I cancel or modify my order?

Yes, orders can be canceled or modified before they are shipped. Please contact us at SETTO.SHOP@OUTLOOK.COM or +91 9016339707 immediately if you need to make changes.

7. Do you offer international shipping?

Currently, we ship only within India.

8. How can I contact customer support?

You can reach us via: